{"id":1884,"date":"2026-04-09T08:42:02","date_gmt":"2026-04-09T08:42:02","guid":{"rendered":"https:\/\/vitalenergi.creativespark.co.uk\/?p=1884"},"modified":"2026-04-09T08:42:02","modified_gmt":"2026-04-09T08:42:02","slug":"vital-energi-welcome-3-000-notting-hill-genesis-residents-to-o-m-and-metering-billing-services","status":"publish","type":"post","link":"https:\/\/vitalenergi.creativespark.co.uk\/?p=1884","title":{"rendered":"We Welcome 3,000 NHG Residents to O&#038;M and Metering &#038; Billing Services"},"content":{"rendered":"<p>\ufeff<\/p>\n<p><meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\"><meta http-equiv=\"X-UA-Compatible\" content=\"IE=edge\"><meta name=\"format-detection\" content=\"telephone=no\"><meta charset=\"utf-8\"><title>Vital Energi Welcome 3,000 Notting Hill Genesis Residents to O&amp;M and Metering &amp; Billing Services<\/title><meta name=\"description\" content=\"\"><meta name=\"keywords\" content=\"\"><meta name=\"robots\" content=\"index,follow\"><meta name=\"googlebot\" content=\"index,follow\"><meta name=\"twitter:card\" content=\"summary\"><meta name=\"twitter:title\" content=\"Vital Energi Welcome 3,000 Notting Hill Genesis Residents to O&amp;M and Metering &amp; Billing Services\"><meta name=\"twitter:description\" content=\"\"><meta property=\"og:type\" content=\"website\"><meta property=\"og:url\" content=\"https:\/\/www.vitalenergi.co.uk\/media\/press-releases\/vital-energi-welcome-3-000-notting-hill-genesis-residents-to-o-m-and-metering-billing-services\/\"><meta property=\"og:title\" content=\"Vital Energi Welcome 3,000 Notting Hill Genesis Residents to O&amp;M and Metering &amp; Billing Services\"><meta property=\"og:description\" content=\"\"><\/p>\n<div>\n<div class=\"rich-text-case-study rte\">\n<div class=\"wrap rich-text-case-study__wrap\">\n<p>Vital Energi are delighted to announce that they have been awarded a 5-year contract to deliver Operation and Maintenance (O&amp;M) and Metering &amp; Billing (M&amp;B) services to over 3,000 residents connected to district and communal heat networks in and around the London area on behalf of Notting Hill Genesis, one of the UK\u2019s largest housing associations.<\/p>\n<p>Katy Lister, Client Relationship Director for Vital Energi explains, \u201cWe\u2019re delighted to have the opportunity to partner with Notting Hill Genesis and play a crucial role in ensuring the efficiency, reliability and sustainability of their heat networks, and we are committed to providing an exceptional service to enhance the communities we serve.\u201d<\/p>\n<p>\u201cWe are now working to upgrade some of the heat networks to ensure reliable heat and hot water is delivered to residents, the energy centres perform optimally, and the in-home heating systems are all performing as expected. Thank you to Notting Hill Genesis for entrusting us with this important responsibility. We are excited about the opportunity to make a positive impact and build a long-lasting partnership.\u201d<\/p>\n<\/div>\n<\/div>\n<div class=\"quote\">\n<div class=\"wrap quote__wrap\">\n<div class=\"swiper-container js-simple-quotes\">\n<div class=\"swiper-wrapper\">\n<div class=\"swiper-slide\">\n<div class=\"quote__holder\"><span class=\"quote__icon\"> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"36\" height=\"28\" viewbox=\"0 0 36 28\"><g fill=\"#F58220\" fill-rule=\"evenodd\"><path d=\"M12.319 0h3.648a2 2 0 0 1 1.838 2.788l-10.286 24A2 2 0 0 1 5.681 28H2.033a2 2 0 0 1-1.838-2.788l10.286-24A2 2 0 0 1 12.319 0zM30.319 0h3.648a2 2 0 0 1 1.838 2.788l-10.286 24A2 2 0 0 1 23.681 28h-3.648a2 2 0 0 1-1.838-2.788l10.286-24A2 2 0 0 1 30.319 0z\"><\/path><\/g><\/svg> <\/span><\/p>\n<div class=\"quote__holder\">\n<p class=\"quote__text\">Having well-run, efficient heat networks on our estates is so important to the residents living there, so we\u2019re pleased to have agreed this five-year contract with Vital Energi which will offer consistency of service across those estates. The maintenance of some of our heat networks has been a challenge over recent years, and Vital Energi\u2019s knowledge and expertise has been central to our efforts to give residents the quality of service we aspire to, and they deserve.<\/p>\n<p><span class=\"quote__author\">Laura Coleman, <span class=\"quote__position\"> Heat Network Operations Manager, NHG<\/span><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"rich-text-image rte\" data-anchor=\"\">\n<div class=\"wrap rich-text-image__wrap\">\n<div class=\"rich-text-image__img-holder\"><img decoding=\"async\" class=\"rich-text-image__img\" src=\"https:\/\/www.vitalenergi.co.uk\/media\/kdsnpmfu\/resident-drop-in-image-nhg-press-release-15042024.png?anchor=center&amp;mode=crop&amp;width=835&amp;height=474&amp;rnd=133585128314170000\" alt=\"Resident Drop In Image NHG Press Release 15042024\"><\/div>\n<div class=\"rich-text-image__text-container\">\n<p>Vital Energi are already working collaboratively with Notting Hill Genesis to engage with residents within local communities and have hosted resident drop-in sessions at the purpose-built Community Hub at The Factory Quarter, and Woodberry Grove developments. The sessions have given residents the opportunity to meet the team, share any concerns and discuss key topics such as the imminent upgrades to the heat interface units within their homes, improvements to the energy centre and the roll-out of their new metering and billing services. Residents also have the chance to share their ideas the types of social value initiatives they would like to see in their communities.<\/p>\n<\/p>\n<\/div>\n<p><a href=\"https:\/\/www.vitalenergi.co.uk\/javascript:\" class=\"js-read-more-rte read-more-btn\">Solution detail<span class=\"btn__link font-ico-plus\"><\/span><span class=\"btn__link font-ico-minus\"><\/span><\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\ufeff Vital Energi Welcome 3,000 Notting Hill Genesis Residents to O&amp;M and Metering &amp; Billing Services Vital Energi are delighted to announce that they have been awarded a 5-year contract to deliver Operation and Maintenance (O&amp;M) and Metering &amp; Billing (M&amp;B) services to over 3,000 residents connected to district and communal heat networks in and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":621,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"ve_media_section":[3],"ve_media_year":[],"ve_sector":[],"class_list":["post-1884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","ve_media_section-press-releases"],"acf":[],"_links":{"self":[{"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1884","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1884"}],"version-history":[{"count":0,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1884\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=\/wp\/v2\/media\/621"}],"wp:attachment":[{"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1884"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1884"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1884"},{"taxonomy":"ve_media_section","embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fve_media_section&post=1884"},{"taxonomy":"ve_media_year","embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fve_media_year&post=1884"},{"taxonomy":"ve_sector","embeddable":true,"href":"https:\/\/vitalenergi.creativespark.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fve_sector&post=1884"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}