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We recently held our first Craft and Technical apprentice open days at our Training Academy in Blackburn and at our London office.

The groups were given a number of practical and theoretical challenges to solve in pairs and they had the opportunity to discuss life at Vital Energi with members of our team who were more than happy to answer any questions.

Applications are still open for our Technical Apprenticeships if you or someone you know would like to shape the UK’s net zero carbon future through our new bespoke renewable energy programmes.

Privacy Policies

These are our privacy notices explaining how we collect and use your personal data. They describe the processing activities that are carried out by Vital Energi Ltd and the purposes for which these activities are performed.

We may update these privacy notices from time to time to ensure they are always up to date and accurate. Any changes we may make to our privacy notices will be posted on this page.

Privacy Policy

This privacy notice explains what personal data Vital Energi collects from individuals who visit our website, contact us using our web forms, by email or through one of our social channels; or subscribe for our newsletter or other marketing communications. It also explains what information we collect automatically when you visit our website.

Download the full Policy here.

Privacy Policy for Business Associates

This privacy notice explains what personal data Vital Energi collects when we interact for business purposes.

Download the full Policy here

Privacy Policy for End Customers

This privacy notice explains what personal data Vital Energi collects from residents who we directly supply heating and hot water to.

Download the full Policy here

Information Security Policy

Vital Energi is committed to maintaining information security for the benefit of all stakeholders.

Our Information Security Policy policy is available on request by emailing [email protected]

Vital Holdings Limited Annual Modern Slavery & Human Trafficking Statement 2026

Vital Energi is fully committed to compliance with the Modern Slavery Act 2015 (the “Act”) in all its divisions, not only in its own dealings but in those of its supply chain. We have taken several steps to combat slavery and human trafficking and will continue to work to ensure this does not occur in our business or supply chain. This statement has been published in accordance with the Act and sets out the steps we have taken to prevent slavery and human trafficking in our business and supply chains.

Download our full Annual Modern Slavery & Human Trafficking Statement 2026 here

Introduction

Vital Energi (“we”, “us”, “our”) use cookies on our website. This cookie notice (“notice”) explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.

This notice should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and the relevant supervisory authorities if you have a complaint.

We update this notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to the products and services we offer. When changes are made, we will update the date at the top and the final section of this notice. Please review this notice periodically to check for updates.

About Cookies

A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.

The cookies we use on our website fall into the following categories:

Statistics or Analytics Cookies

We use cookies to collect information about the use of our website by visitors such as the pages they visit most, how they arrived at our website and associated information. These do not collect any directly identifiable personal information about visitors.  We use these cookies to learn more about how our website is used to identify problems and areas for improvement.

Functionality Cookies

Functionality cookies remember the choices you make when you visit our website. This includes, for example, your consent to the use of cookies on our website.

Marketing or Targeting Cookies

These are cookies placed by third parties on our website which record your visit to our website, the pages you have visited and the links you have followed. They use this information for advertising purposes.

Learn More About Cookies

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see the table below.

For further general information on cookies, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.

Cookie Sharing with Third Parties

Tracking cookies are placed by third-party suppliers on Vital Energi’s website to help us to count visitors to our website from the advertisements we have placed on other websites or from emails we have sent you. They provide aggregated information which we use to monitor the success of our marketing campaigns. We have Google Analytics advertising features enabled to support tracking and we use the following features:

• Remarketing with Google Analytics;
• Google Analytics demographics and interest reporting; and
• Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.

Third party web beacons also collect information about you from your browsing habits to create profiles based on inferences about your age, gender and interests. They do this to provide you with personalised advertising.

We use the Google Ads remarketing service to advertise on third party websites. Using this service helps us to advertise to previous visitors of our website, those who haven’t completed a specific task, such as using our contact forms. These adverts may be presented to previous visitors in Google search results or through the Google Display Network (which serves adverts through third-party websites and applications).

You can opt out of Google Ads here

You can opt out of Google Analytics here

View Google’s full cookie policy here

View the full list of Google’s advertising and measurement cookies here

Changing Your Cookies Preferences

You can allow or block cookies by activating the setting on your browser that permits you to change the setting of some or all cookies. Please note that disabling cookies may affect the availability or functionality of our website. Most of the website will function normally, however functions that rely on cookies such as the use of our online enquiry form, will be disabled.

If you would like more information on how to manage cookies on some popular browsers, please click on the links below.

• Internet Explorer
• Google Chrome
• Apple Safari
• Microsoft Edge
• Mozilla Firefox

Contact Us

Please contact us using the details set out in our Privacy Notice if you have any questions about this notice or the personal information we hold about you.

Changes to this policy

This policy was published on 23-09-2021 and last reviewed on 10-12-2025.

Accessibility Statement

Vital Energi is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.

Web Accessibility Initiative

This website endeavours to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0.

W3C Standards

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Exceptions

Whilst we strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

We are continually seeking out solutions that will bring all areas of the site up to the same level of overall accessibility. In the meantime should you experience any difficulty in accessing this website, please don’t hesitate to contact us.